Refund Policy

Last updated May 16, 2026

Our “Peace of Mind” Guarantee

At Inquirement, we want our tools to genuinely help you untangle the complexity of your projects. If the software does not fit your workflow, we aim to make the refund process simple and fair.


1. 14-Day Refund Guarantee

If you are not satisfied with Inquirement, you may request a full refund within 14 days of your initial purchase. No explanation is required, though we always appreciate feedback that helps us improve the product.


2. How to Request a Refund

To request a refund, please contact:

info@inquirement.com

Please include:

  • The email address used for purchase
  • Your Order ID (found in your Lemon Squeezy receipt)

3. Refund Processing

Refunds are processed through our payment partner, Lemon Squeezy. Once a refund has been issued, it typically takes 5–10 business days for the funds to appear in your original payment method, depending on your bank or card provider.


4. Access After Refund

After a refund is issued, your license key will be deactivated. You will still be able to open the application and access your existing local project data. However, features requiring an active license —saving changes— will no longer be available.


5. Subscription Renewals

The 14-day refund guarantee applies to the initial purchase only.

For annual renewals, reminder emails are sent in advance through our payment provider so you have time to cancel before renewal. Renewal charges are generally non-refundable. However, if you believe a renewal was processed in error, please contact us and we will review the situation fairly.

You may cancel your subscription at any time before the next billing cycle to prevent future charges.


6. Abuse Prevention

To protect against fraud or abuse, we reserve the right to deny refund requests in cases of repeated, excessive, or suspicious refund activity.